Shipping

PROCESSING TIMES

Orders are processed Monday through Friday and are shipped within 48 hours of placement, excluding weekends and public holidays.

Orders placed on a weekend will be processed within 48 hours of the next business day.

Of course, exact delivery times are beyond our control and will be subject to the operation of Australia Post. Please contact us if ever you have any concerns and we will be glad to assist.

Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.  

AUSTRALIAN SHIPPING

Express post (2-4 business days) $12

Standard post (5-8 business days) $9

NEW ZEALAND SHIPPING

Express post (2-4 business days) $30

Standard post (5-8 business days) $15

AMERICA SHIPPING

Express post (2-5 business days) $36

Standard post (6-10 business days) $21 

EUROPE SHIPPING

Express post (2-5 business days) $40

Standard post (6-14 business days) $25

ASIA SHIPPING

Express post (2-5 business days) $34

Standard post (6-14 business days) $19

Additional Information

If you experience any difficulties while entering your Shipping address during checkout or while you are creating an account, please email info@jaylaandjaxon.com with your full shipping address and contact phone number before you place your order so that an account can be set up for you.

Jayla and Jaxon is not responsible for lost or stolen packages or packages delayed in transit. 

Please ensure your delivery details are correct – Jayla and Jaxon takes no responsibility for orders shipped to an incorrect or invalid address and are not liable for any costs &/or loss associated with this.

The shipping cost for orders is non refundable.